Frequently Asked Questions
How long does it take to get a nanny?
Depending on the time of year, usually anywhere from 2-4 weeks from the time we receive your family application.
But what if I need a nanny right away?
In certain instances we can accomodate families almost immediately. So you aren't rushed into selecting a nanny, Caring Nannies is also happy to place one of our temporary nannies in your home. If you are getting a permanent placement (full or part-time) nanny through us, there is no extra agency fee for this service. You only pay the temporary nanny her daily/weekly salary.
How old are your nannies?
Most of our nannies range anywhere from 21-45 years old. But we certainly have placed excellent nannies who are older.
The nice thing about using Caring Nannies to help you find your nanny is that we do a custom job. In the family application, you tell us exactly what you are looking for in a nanny, we match you up with the nanny candidates, and you select your nanny.
Are the nannies U.S. citizens and do they speak English?
All nannies that come through Caring Nannies are U.S. citizens or are legally able to work in the United States. All of our nannies speak perfect English. We also place bilingual nannies. There is no extra agency placement fee for finding a bilingual nanny who speaks Spanish. We do place nannies who speak other languages. To discuss your needs or get a placement fee quote for that, please email us, or phone us at: Austin-(512) 474-5437, San Antonio- (210) 666-2669.
How much do nannies make?
There's usually a salary range depending on nannies experience or previous pay. For full-time nannies, it can be anywhere from $500-$600 for a 40-50 hour work week, while most part-time nannies earn $10-$15 per hour.
Of course, it can be higher, depending on the number of children, the hours, difficulty of the job, and any special requirements.
For additional details, please email or call us anytime.
How many nannies do we get to interview?
As many as it takes. However, we have a philosophy at Caring
We line up what we think are the best two or three candidates. If it takes more, we're happy to accomodate you. After the interviews, many parents call to say "it was a tough decision" because each of the candidates was highly qualified and we liked them all."
Where do we interview the nanny candidates?
We make it very convenient for you. Most parents interview right at their home. You tell us what day and time, Caring Nannies' expert staff coordinates the rest. Of course, you can always use our offices in San Antonio or Austin to interview the nanny candidates.
And we know you have a busy schedule. So we're happy to arrange weekend or evening interviews. Just let us know.
What if I want to check out the nanny candidates myself?
Unlike some agencies, Caring Nannies opens up the nanny applicant's entire file, so you can do any checks that you like. We also provide you with the applicant's references, along with our criminal background check, driver's record check, and results of the drug test.
What about health physicals, AIDS, or TB tests?
We are happy to arrange for your nanny to have any extra exams or tests that you require as a condition of her placement. We present the health facility's bill to you for payment.
After we've selected our nanny, how do we make sure that everyone knows what's expected of them?
We help you put together a written "work agreement" which spells out the nanny's work hours, pay rate, benefits, and job duties. Once you agree to it, both you and the nanny sign it, and each gets a copy. That way there's a clear understanding of everyone's expectations.
I've never really been an employer before, what guidance can you give to help me be a great boss?
At Caring Nannies, we know the success of the placement depends largely on the parent-nanny relationship. After all, in the 10 years we've been in business, we've never had a child call to fire to the nanny :)
After you have selected your nanny, Caring Nannies provides you with extensive guidesheets for working with your nanny. We suggest that before she/he starts working, you have a meeting with her/him and go over each of the items on the sheets, so the nanny has a clear understanding of the rules and your expectations.
In addition, we urge you to hold weekly meetings with your nanny to keep the lines of communication open and discuss issues as they arise.
Of course, our expert staff is always available to answer your questions and to make suggestions. And you can rest assured that when you call Caring Nannies, all conversations are confidential.
What if I select a nanny and it doesn't work out?
Caring Nannies has an unconditional guarantee:
We work with you to find the "perfect nanny" and give you "peace of mind" when it comes to the care of your precious child(ren).
All you have to do is complete the Caring Nannies
family application and
family agreement. We take care of the
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